Terms of Use

Right to User
  • The Carrier has the right to inspect the goods without providing prior notice to the Shipper, including the right to open and examine the goods.
  • Faramove will not be liable for any subsequent complaints if the receiver does not ensure 100% inspection of the goods and acknowledges the condition of the goods before departure at the point of collection from the courier.
Deliveries
  • Shipments shall be delivered to the Receiver's address given by the Shipper (which, in the case of mail services, shall be deemed to be the first receiving postal service and, in the case of a central receiving area, shall be delivered to that area), not necessarily to the named Receiver personally. If the Shipment is deemed unacceptable, or the Receiver cannot be reasonably identified, Faramove Logistics will use reasonable efforts to return the Shipment to the Shipper at the Shipper's expense; otherwise, the Shipment may be disposed of by Faramove Logistics without incurring any liability.
Carrier Lien
  • The Carrier shall have a lien on all goods in its possession or under its control as security for money owed for the handling of the goods. The shipper guarantee The Shipper agrees to indemnify and hold harmless the Carrier for any loss or damage resulting from the Shipper's failure to comply with any applicable laws or regulations, as well as the Shipper's breach of the following warranties and representations:
  • All information, descriptions, values, and other specifics provided to the Carrier are complete and correct.
  • The goods are the sole property of the Shipper, or the Shipper has been authorized by the person who owns the goods to enter into this agreement.
  • The shipment is labelled correctly, addressed, and packed to ensure safe transportation and handling.
  • All customs, import , export , and other laws and regulations have been followed.
  • Payment of the shipment fee by the Shipper's authorized representative makes the terms and conditions of this Agreement binding and enforceable on the Shipper.
Dangerous goods
  • The shipper warrants that all goods handled are fit for ordinary handling and are not dangerous goods.
  • The Carrier will not handle any dangerous, corrosive, noxious, hazardous, inflammable, or explosive goods, or any goods that are likely to cause damage in its opinion.
  • The Shipper is liable for all losses or damages caused by dangerous goods to the Carrier and/or third parties.
  • If, in the Carrier's opinion, any goods become a danger to any person or property, the Carrier shall be entitled to and shall take such steps in respect of the goods as it deems appropriate in its sole discretion. In such an event, the Carrier shall not be liable under any circumstances for the value of the goods or any other loss or damage sustained by the Shipper or owner as a result of such steps and shall still be liable under any circumstances for the value of the goods or any other loss or damage sustained by the Shipper or owner asa result of such steps and shall still be entitled to recover from the Shipper its remuneration for the handling of the goods together with any costs
Perishable Good
  • Perishable goods that are not picked up immediately upon arrival at their destination, are inadequately marked or are otherwise unidentifiable, may be disposed of without notice to the Shipper.
Route
  • When transporting goods, The Carrier shall choose the route at its sole discretion. Obligations of the carrier
  • Once the Carrier has delivered or handed the goods to the receiver stated in the waybill at the receiver's address or any other address the Carrier has been requested to deliver to, it will be deemed that the Carrier has discharged all of its obligations under this agreement.
Liability of the carrier for damage or loss
  • The Carrier's liability for direct loss and damage is limited to the declared value of the shipment as stated on the waybill. Other types of loss or damage are not covered, including, but not limited to, lost profits, income, interest, and future business. The Carrier shall not be liable for any special or indirect loss or damage, even if the risks (financial or otherwise) associated with such loss or damage were communicated to the Carrier directly or indirectly before or after shipment acceptance.
  • Claims are limited to one per shipment, with the settlement being a full and final settlement for all loss or damage associated with that shipment.
  • If the Shipper believes that the limits outlined in Clauses 12.1 and 12.2 are insufficient, the Shipper must make a special declaration of value and take out insurance on the shipment as directed by the Carrier's Staff in order to recover the total value of the goods; payment of the premium shall be at the Shipper's expense, subject to investigation and subsequent approval by the Carrier's management.
  • All claims must be submitted in writing to Faramove Logistics within fourteen (14) days from the date that Faramove Logistics accepted the shipment, failing which Faramove Logistics shall have no liability whatsoever.
Subcontracting
  • The Carrier reserves the right to use subcontractors to perform services on its behalf and accepts no responsibility or liability to the Shipper for the acts or omissions of such third parties.
Forfeiture
  • Shipments not collected/picked up within one month will be forfeited to the carrier, who will dispose of the shipment accordingly.
Notices
  • Notices shall be served at the address stipulated on the waybill.
Disputes
  • In the event of a dispute arising from shipment, the parties must resolve it amicably. If the dispute, difference, or claim cannot be resolved amicably, the parties shall jointly appoint a sole arbitrator to arbitrate on the matter, after which the dispute, difference, or claim shall be referred to the Lagos Multi-Door Courthouse (LMDC) for Mediation, which shall be conducted in accordance with the LMDC Mediation Procedure Rules.
  • The law applicable to this agreement is the law of the Federal Republic of Nigeria.
General Terms
  • These terms serve as the only record of the parties' agreement. Any express or implied term, representation, warranty, promise, or the like not recorded herein shall not bind theCarrier.
  • No relaxation or indulgence granted by the Carrier to the Shipper shall constitute a waiver of the Carrier's rights, regardless of when it arose.
Custom duties and Taxes
  • Please remember that your items may be subject to customs duties and taxes in the destination country.
  • Faramove Logistics has no control over these fees because they are set by the destination country's customs.
  • Faramove Logistics will not be held liable for any delays caused by customs border control.
  • All documentation required for customs clearance must be provided by the shipper and receiver. If the shipper or receiver fails to provide this, the shipper will be charged for the shipment's return to the origin.